MANAGED WORDPRESS CARE + SUPPORT

Website care that takes work off your plate.

04 / WEBSITE CARE

Keep your website maintained, backed up, monitored, and current—with one dependable partner handling the details. Upgrade Web Design gives established businesses clear monthly pricing and practical help when their website needs attention.

ONGOING CARE, CLEAR RESPONSIBILITY

Good website care is quiet, consistent, and accountable.

A WordPress website depends on dozens of small technical decisions that rarely deserve an owner’s attention—but cannot safely be ignored. Upgrade manages updates, backups, security checks, support requests, and ongoing improvements so the website remains stable, current, and useful over time.

01

MAINTAIN THE TECHNICAL FOUNDATION

WordPress Maintenance, Backups & Hosting

The technical foundation is maintained with careful software updates, current recovery points, and reliable hosting options so routine upkeep does not become an owner’s responsibility.

INTENDED OUTCOME

A maintained WordPress foundation with clear ownership, dependable recovery options, and fewer preventable disruptions.

02

CATCH PROBLEMS BEFORE THEY GROW

Monitoring, Security & Issue Response

The website is monitored for meaningful warning signs so emerging problems can be investigated before they become larger operational concerns.

INTENDED OUTCOME

A clear response path when something changes, breaks, or needs attention—without the owner having to diagnose it alone.

03

Content Support & Ongoing Improvement

Content Support & Ongoing Improvement

Care continues beyond software updates with practical content support and thoughtful refinements as the business and its customer needs change.

INTENDED OUTCOME

A website that stays current with the business and continues improving instead of gradually becoming outdated.

RESPONSIBLE STEWARDSHIP

Good maintenance requires judgment, not just automation.

Updates and monitoring matter, but dependable care also requires context: when to change something, what to test first, which issue deserves attention, and how the website should evolve with the business. Upgrade keeps those decisions visible, practical, and owned—not reduced to a monthly checklist.

4

The four responsibilities we keep in view: stability, security, relevance, and support. Dependable care requires attention to all four—not just software updates.

WAYS TO WORK TOGETHER

Ecommerce or complex website? Request a custom care scope.

Both monthly plans cover one standard informational WordPress website. Support is Monday–Friday, 10 a.m.–5 p.m. Eastern, excluding U.S. public holidays; response windows refer to the first human reply, not completion. Routine maintenance does not use the monthly update allowance, unused time does not roll over, and extra work, transfers, or pre-existing repairs are quoted before work begins. Ecommerce, memberships, multisite, and custom integrations receive a separate scope.

01

ASSESSMENT

New Care Onboarding — $299 once

A one-time start for websites moving into Upgrade’s care. We review access, hosting, backups, and software, then establish your maintenance baseline. Transfers and pre-existing repairs are quoted separately.

Website access, ownership, and account review
Hosting, software, backup, and security baseline
Immediate priorities and practical onboarding plan

02

ONGOING

Website Care — $299 / month

Website Care is $299/month for one standard informational WordPress website. It includes managed hosting and SSL, weekly updates, daily backups, uptime and security monitoring, a monthly care summary, up to 30 minutes of small updates and troubleshooting, quarterly inquiry-form checks, and first response within two business days.

WordPress updates, backups, and monitoring
Troubleshooting and support coordination
Maintenance records and clear communication

03

PARTNERSHIP

Website Care Plus — $499 / month

Website Care Plus is $499/month for one standard informational WordPress website. It includes everything in Website Care, up to 60 minutes of small updates and troubleshooting, monthly inquiry-form checks, a quarterly improvement review by email, and first response within one business day.

Managed care and routine content support
Scheduled website and performance review
Prioritized improvements and implementation